Privacy Policy

 

Effective date: April 29, 2026.

 

This Privacy Policy describes how DivideNPac LLC, doing business as by Myriad LLC ("DivideNPac," "we," "us," or "our"), collects, uses, shares, and protects your personal information when you visit dividenpac.com, place an order with us, or otherwise interact with our business.

We've written this in plain language. If you have questions about anything here, email privacy@dividenpac.com.

Summary

  • We collect the information we need to process your orders, answer your questions, and (with your permission) send you marketing emails.
  • We use trusted service providers — Shopify, payment processors, shipping carriers, email platforms, and analytics tools — to run our business. They receive only what they need.
  • We use advertising cookies from Meta, Google, and TikTok to show relevant ads. Under California law, this counts as "sharing" personal information. You can opt out at any time using the "Your Privacy Choices" link in our site footer.
  • We don't sell your personal information.
  • You have the right to access, correct, delete, or export your data. Contact privacy@dividenpac.com to exercise these rights.

1. Information we collect

Information you give us

  • Account information: name, email address, phone number, password
  • Shipping and billing information: postal address, phone number
  • Payment information: processed by our payment providers (Shopify Payments, PayPal, Shop Pay). We don't store full credit card numbers on our servers.
  • Communications: messages you send us via email, contact forms, or phone
  • Content you submit: product reviews, photos, survey responses, testimonials

Information we collect automatically

  • Device information: browser type, operating system, device type, screen size, language
  • Usage data: pages viewed, time on site, products clicked, referring website, search terms used
  • Location data: approximate location based on IP address (city/region level, not precise)
  • Cookies and similar technologies: see the Cookies section below

Information from third parties

  • Social media platforms, when you interact with our content or click through to our site
  • Review platforms (Judge.me, Shopify reviews), when you leave a review
  • Advertising partners (Meta, Google, TikTok), who share ad performance data with us

2. How we use your information

To process your orders

  • Fulfill and ship orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Process returns, exchanges, and refunds
  • Respond to customer service inquiries

To run and improve our business

  • Understand how customers use our site and what they look for
  • Improve product design, site functionality, and customer experience
  • Detect and prevent fraud, security incidents, and abuse
  • Comply with legal obligations (tax, accounting, consumer protection law)

To communicate with you

  • Send marketing emails (only if you opt in — you can unsubscribe at any time using the link in every email)
  • Send transactional messages about your orders (not marketing; you can't opt out of these while you have an active order)
  • Respond to reviews, questions, and feedback

To show relevant advertising

  • Show DivideNPac ads to you on Meta (Facebook, Instagram), Google (Search, YouTube, display network), and TikTok
  • Measure ad performance so we can spend our advertising budget well
  • Under California law, this is treated as "sharing" of personal information — see Section 6 for how to opt out

3. Who we share your information with

We share information with service providers that help us run our business. These providers are contractually limited to using your information only for the purposes we've hired them for.

E-commerce and payments

  • Shopify — our e-commerce platform (hosts the site, stores order and customer data)
  • Shopify Payments — primary payment processor
  • PayPal — alternative payment option
  • Shop Pay — Shopify's accelerated checkout

Shipping

  • USPS, UPS, FedEx — domestic carriers
  • DHL — international carrier

Email and marketing

  • Klaviyo — email marketing platform (stores email addresses, purchase history for segmentation, and engagement data)

Reviews and customer content

  • Judge.me — product review platform (stores email addresses for review requests and public review content)
  • JoinBrands and Shopify Collabs — creator and influencer partnership platforms (if you work with us as a creator, your contact information is shared with these platforms)

Analytics

  • Google Analytics 4 — website usage analytics
  • Google Search Console — search engine performance
  • Google Merchant Center — product listing performance

Advertising

  • Meta Pixel (Facebook and Instagram ads)
  • TikTok Pixel
  • Google Ads

Other legal and business reasons

  • When required by law, court order, or legal process
  • To protect the rights, property, or safety of DivideNPac, our customers, or others
  • In connection with a merger, acquisition, financing, or sale of business assets, in which case the acquiring party would be required to honor this Privacy Policy

We do not sell your personal information.

4. Cookies and tracking technologies

Cookies are small text files websites place on your device to remember information about you. Similar technologies include pixels, tags, web beacons, and local storage. We use several categories:

  • Essential cookies: Required for the site to function (login, cart, checkout). You can't opt out of these and still use the site.
  • Analytics cookies: Help us understand how the site is used (Google Analytics 4).
  • Advertising cookies: Allow us to show relevant ads on Meta, Google, and TikTok (Meta Pixel, Google Ads tags, TikTok Pixel).
  • Preference cookies: Remember your settings, language, and recently viewed products.

Managing cookies

  • Most browsers let you block or delete cookies through browser settings
  • Blocking essential cookies may prevent the site from working
  • To opt out of advertising cookies and data sharing, use the "Your Privacy Choices" link in our site footer
  • We honor Global Privacy Control (GPC) signals — if your browser sends a GPC signal, we treat it as an opt-out of the sale/sharing of personal information

5. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to opt out of certain uses of it.

Rights available to all customers

  • Access: Request a copy of the personal information we have about you
  • Correct: Update information that's inaccurate or out of date
  • Delete: Request that we delete your personal information (subject to legal retention requirements)
  • Export: Receive your personal information in a portable format
  • Opt out of marketing: Unsubscribe from marketing emails at any time using the link in every email, or email privacy@dividenpac.com

How to exercise your rights

Email privacy@dividenpac.com with your request. Include your name, email address, and a description of what you're asking for. We'll respond within 30 days (or 45 days for complex requests, in which case we'll tell you we need the extension).

We may need to verify your identity before fulfilling certain requests. This is to protect you — we don't want to send your personal information to someone impersonating you.

We won't discriminate against you for exercising any of these rights.

6. California residents (CCPA / CPRA)

California law gives you additional rights regarding your personal information.

What we collect and "share"

In the past 12 months we've collected the categories of personal information listed in Section 1 (identifiers, commercial information, internet/network activity, geolocation, audio/visual content you send us, and inferences drawn from the above).

We "share" (in the CCPA sense) identifiers, commercial information, and internet/network activity with our advertising partners (Meta, Google, TikTok) for cross-context behavioral advertising. This is what advertising cookies do. We do not "sell" personal information in exchange for money.

Your California rights

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information (subject to legal retention exceptions)
  • Right to correct inaccurate personal information
  • Right to opt out of the sale or sharing of personal information
  • Right to limit use and disclosure of sensitive personal information (the only sensitive personal information we collect is account login credentials in combination with passwords; we use these only to authenticate your account)
  • Right to non-discrimination for exercising privacy rights

How to opt out of sharing

  • Use the "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" link in our site footer
  • Enable Global Privacy Control (GPC) in your browser — we honor GPC signals automatically
  • Email privacy@dividenpac.com

Authorized agents

You can designate an authorized agent to exercise these rights on your behalf. The agent must provide proof of authorization (typically a power of attorney or signed permission), and we may ask you to verify directly.

7. Other state privacy rights

If you're a resident of Colorado, Connecticut, Utah, Virginia, Texas, Oregon, Montana, or other states with comprehensive privacy laws, you have rights similar to those described in Section 5 and 6. To exercise them, email privacy@dividenpac.com.

8. International users and GDPR

DivideNPac is based in the United States. If you access our site or place an order from outside the US, your information will be transferred to and processed in the US. US data protection laws may differ from those of your country.

If you're in the European Economic Area, UK, or Switzerland

Under GDPR and UK GDPR, you have the following rights:

  • Access, correct, or delete your personal data
  • Restrict or object to our processing of your data
  • Data portability (receive your data in a portable format)
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with your local data protection authority

Our legal bases for processing your personal data are:

  • Contract performance (processing orders)
  • Consent (marketing communications, certain cookies)
  • Legitimate interests (fraud prevention, site improvement, direct marketing to existing customers)
  • Legal obligation (tax, accounting, consumer protection law)

For international data transfers, we rely on standard contractual clauses and other transfer mechanisms recognized under GDPR. To exercise GDPR rights, email privacy@dividenpac.com.

9. Children's privacy

Our site is not directed to children under 16 and we do not knowingly collect personal information from children under 16. We do not knowingly sell or share personal information of anyone under 16. In the United States, we comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. If you're a parent or guardian and you believe your child has provided us with personal information, email privacy@dividenpac.com and we'll delete the information promptly.

10. Data security

We use industry-standard safeguards to protect your personal information:

  • Encryption in transit (SSL/TLS) for all data moving between your browser and our site
  • Encryption at rest for stored data, via Shopify's infrastructure
  • Access controls — employees and contractors can only access information they need for their role
  • Regular security reviews and updates

No system is 100% secure. We can't guarantee absolute security, but we take your data seriously and work to protect it. If a data breach affects your information, we'll notify you in accordance with applicable law.

11. Data retention

We keep your information only as long as we need it:

  • Account information: until you request deletion, or as required by law
  • Order records: up to 7 years for tax, accounting, and legal compliance
  • Marketing email list: until you unsubscribe
  • Analytics and cookie data: up to 26 months
  • Customer service records: up to 3 years after the last interaction

When we no longer need your information, we securely delete or anonymize it.

12. Third-party links

Our site may contain links to third-party websites (social media profiles, partner brands, press mentions). We're not responsible for the privacy practices of those sites. Read their privacy policies before sharing information with them.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes:

  • We'll update the "Effective date" and "Last updated" dates at the top and bottom of this policy
  • For significant changes, we'll notify customers with accounts by email
  • Continued use of our site after a change indicates acceptance of the updated policy

14. Contact us

Questions, requests, or concerns about your privacy or this policy?

Privacy requests and questions

General contact

Mailing address

DivideNPac LLC dba by Myriad LLC

1014 S. Westlake Blvd, #14-242

Westlake Village, CA 91361

United States

Last updated: April 2026 · v1.0